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After receiving a damaged product delivered by FedEx who wouldn't issue a refund or take responsibility, we sent them a free undamaged box as a matter of courtesy and principal. "We appreciate you stepping up even though it is not your responsibility to do. It will be remembered."

"I didn't think I'd be able to find the pieces I needed at such a low price but better yet, I was pleasantly surprised by how quickly I got my order considering I live in Canada. Thank you!"