Industrial Control Direct is an online store where you can find high quality industrial automation and control products from European and US manufacturers. We go through a process of selection when sourcing a manufacturer that has or share our core philosophy, which is to offer high quality products at a fair price.
High Quality products is not just a set of words it is a commitment
1 to 5 Year Warranty depending on the product you select. Here are some examples:
Wiring ducts and DIN Rails 1 Year Warranty
ISmart, TDMA timers: 3 Year Warranty
AC Drives: Jaguar series 5 Year Warranty
For new customers that have yet to purchase our products, we understand that you may be hesitant with our less known brands. That’s why we offer some of the best warranties in the industry, so you know that you have the quality, and the coverage, you need to feel confident in your buy. We also offer a 30 day money back guarantee if the products does not meet your expectations. These are just some of the small ways we help our customers find the best possible products at the best prices around.
The second part of our core philosophy is to offer those products at a fair price. There was an article in a reputable industrial magazine that once said " Distributors that base their sales upon one-on-one relationship with customers can ask more for their products". We choose not to follow this philosophy because we know that our relationships with our customers is the most important part of doing business, and that fair pricing, good value, quality support and fast delivery times are what’s most important to you. That’s why we strive everyday to keep our relationship strong with you, while offering you only the best in what you’re looking for so you don’t have reason to shop anywhere else.
Our prices are highly competitive for the quality we offer. These prices are not based on personal relationships alone, but on the purely rational understanding to treat our customers as partners. If our customers are successful in their buying decision with us, then we have accomplished our goals and will be successful too.
Our commitment is to you, and we hope that you pass this message along and come back for more, once you have tried Industrial Control Direct for the first time.