"Thank you once again for your excellent customer service. It is a breath of fresh air to receive this level of service these days."

Control Panel Shop, CA

“We appreciate you stepping up even though it is not your responsibility to do. It will be remembered." (After receiving a damaged product delivered by FedEx who wouldn't issue a refund or take responsibility, we sent them a free undamaged box as a matter of courtesy and principal.)

ASRC contracted by the FAA, Oklahoma

"Industrial Control Direct is one of the few companies that understands that their success is dependent of the success of their customers. I have purchased terminal blocks and accessories for over 3 years from ICD. Not only do they have great prices and quality products, if something is out of stock I get an email or telephone call notifying me. Now that is customer service."

Vernon Hanson, Operation Manager, Entero Automation, El Paso, TX

"This was my second purchase on ICD and I had an excellent experience both times. The shipping is fast, the products are high quality and the price is way cheaper then I'd get at my local shop. Will come back for a third again soon."

Anthony Stevenson, Addison, TX

"Your professional and knowledgeable customer service team really helped me choose the right tools I needed to get a first time job done right. Thanks for your help making this purchase so easy."

Clinton Walsh, Raleigh, NC

"I didn't think I'd be able to find the pieces I needed at such a low price but better yet, I was pleasantly surprised by how quickly I got my order considering I live in Canada. Thank you!"

Iain Anderson, Vancouver, BC

"Thank you for helping me find what I was looking for easily and for the much appreciated low price on my bulk order. I won't say no to 50% off in-store pricing!"

Ashley Watts, Albuquerque, NM

"The quality of the products sold here are top notch. It's not everywhere you can find European and North American made products at these prices."

John Laker, Kitchener, ON

"Thanks for helping me put together my terminal blocks properly. As a female in the industry, it's nice to know I can get extra help putting them together at the same place I buy them."

Melanie Oralia, Albany, NY

"I was shocked when I got my package with a 5 year manufacture warranty. I've never seen a 5 year manufacture guarantee on these types of products before. Thanks for providing me with such a great warranty. Amazing!"

Ken O'Donnovan, Jasper, OR

"As an engineer you can't mess around with imitations, poor quality equipment or band aid solutions. What we develop can be dangerous if not done right. Industrial Control Direct does it right. Thanks for being the best and lowest cost solution for us."

Tyson Williams, Anaheim, CA

"I was worried about changing suppliers for the building and protective equipment I needed to do my job but IndustrialControlDirect.com has really proven to be a smart move on my part. They provide great products, deliver quickly and save me a ton of money each time I buy."

Dave Moore, Bowling Green, KT